TERMS AND CONDITIONS OF USE AND PRIVACY
DILEMMA (hereinafter “The Application”) is operated and provided byDilemma Social Network SA de CV.,(“We”). These Terms of Service govern the relationship between you and us and set forth the terms and conditions under which you may access and use the Application, services, and related content (collectively, the “Services”) and are made available to you for informational purposes.
Acceptance of the TermsBy accessing or using our services, you confirm that you accept these Terms and Conditions of Use and Privacy and agree to abide by them. Your access to and use of our services is also subject to our Privacy Policy. By using the services, you consent to the terms of the Privacy Policy. If you do not accept these Terms and Conditions of Use, you should not access our services or use this application.
Modifications to these TermsWe reserve the right, at our sole and complete discretion, to modify and/or update these terms and conditions at any time, posting them publicly in the application and on the official website. It is the user’s responsibility to periodically check the official website.https://dilemmapp.mx Any changes that may be made to these terms and conditions. Your continued access and use of the application after the new terms and conditions are posted will constitute acceptance of the changes. If you do not accept the new terms, you must stop accessing or using the services.
User agreement.This Agreement (hereinafter the «User Agreement») governs the use of the services provided by Dilemma Social Network SA de CV., («DILEMMA») through the «DILEMMA» Application (hereinafter the «Application»). Each time a person accesses the Application or uses the services provided by DILEMMA detailed below, they acquire the status of user of DILEMMA (hereinafter the «User»). By accessing or using the services provided through the Application, the User tacitly and unconditionally accepts to be bound by the terms and conditions contained in this User Agreement, and therefore adheres to the content and scope thereof in the version published online by DILEMMA from time to time at the time the User accesses the Application. Therefore, the User is recommended to carefully read the User Agreement each time they use DILEMMA’s services, as it may be updated and/or modified by DILEMMA at any time without direct personal notice to the User. Any updates and/or modifications will be made public on the official website.https://dilemmapp.mx. Additionally, access to and/or use, as the case may be, of the services offered to Users on and/or through the Application are subject to certain specific conditions that, as the case may be, replace, complement, or modify the User Agreement («Specific Agreements»). Therefore, prior to accessing and using said services, the User must review the corresponding Specific Agreements that are made known to Users from time to time through the website. https://dilemmapp.mxAccess to and/or use, as applicable, of these services and content expresses the tacit, full, and unconditional acceptance of the Specific Agreements in the version published at the time the User accesses these contents or uses these services.
DILEMMA, with addressat Pedernal No. 543, Jardines del Pedregal neighborhood, Álvaro Obregón Municipality, Mexico City, CP, 01900,In accordance with applicable law, the stipulated terms and conditions regulate the use and protection of personal data, as well as the Application, which offers you access to the website.https://dilemmapp.mx that DILEMMA makes available to you free of charge in print or online. Access to the Application by the User of the Services implies their express and unreserved consent to the general conditions of the privacy notice. If you do not agree with these General Conditions, please do not use the Application.
The Services.DILEMMA provides Users, directly or indirectly, with access to and/or use, as the case may be, of a range of online resources, services and content through the global information system or network known as the «Internet», including all features, the Application, technology and software to meet DILEMMA’s objective: to bring the user closer to more people through the publication of videos, images and/or text, enabling interaction and communication with other users. The Application is a platform that may allow orFacilitate the decision-making process by providing evaluation tools, social interaction, and personal reflections, allowing other users to vote or comment on which employment option they believe is best, providing additional perspectives—such as salary, location, growth opportunities, and work-life balance—that help inform decision-making. All of this is done through the following general functions (hereinafter, the «Services»):
1. Decision Making:
The app can help users make difficult decisions by presenting Dilemmas in situations where they must choose between two or more options. Dilemmas can be presented in image, video, or text format and can be useful for personal, professional, or academic decisions. For example, if a user must decide between two job offers, they can enter both options and compare factors such as salary, location, growth opportunities, and work-life balance. Other users can vote or comment on which option they believe is better, providing additional perspectives that help make an informed decision.
2. Evaluation of Options:
Allows users to evaluate each Dilemma using tools that weight the votes received.
3. Opinions of Other Users:
It includes a feature for users to see how other people responded to the same dilemma, providing additional insights and decision-making assistance.
4. Social Interaction:
Users can share their dilemmas with friends, family, or a broader community within the app, receiving feedback and opinions that can influence their decision.
5. Personal Development:
The app can be used as a reflection tool, as it can help users better understand their own values, priorities, and decision-making processes. Therefore, app users expressly agree that any decision they make regarding a dilemma is under their sole responsibility.
6. Entertainment and Education:
In addition to being a practical tool, the app can be used for entertainment, allowing you to learn about how people make decisions in different situations, covering a wide range of topics, both everyday and professional.
DILEMMA reserves the right to unilaterally modify, add, or remove, at any time and without prior notice, the Services, the presentation and configuration of the application, and any of the Services, as well as the conditions required to access and/or use any of the Services. Any modifications will be made public on the official website. https://dilemmapp.mx.
Use and sharing of data.DILEMMA may disclose personal information collected under the terms set forth in the Privacy Notice.
AbilityThe Application Services are available to anyone, including minors. Use of the Application by minors, as well as any positive or negative consequences resulting therefrom, shall be the sole and exclusive responsibility of the minor’s parents or guardians, who release the Application, its owner, and/or developer from any liability for such use.
RecordTo access or use the Application, you must create an account with us. When creating this account, you must complete all fields of the registration form with valid information to be able to use the services provided by the Application. Users must provide accurate, precise, and up-to-date information and agree to update and/or correct it as necessary.
Personal information (hereinafter “Personal Data”) collected by the Application and provided by the User may include the following:
Username
Home
Email address
Phone number
Country
The Application is not responsible for the accuracy of its users’ Personal Data. Users guarantee and are responsible, in all cases, for the truthfulness, accuracy, validity, and authenticity of their Personal Data.
The user will access their personal account («Account») by entering their username or pseudonym along with their chosen personal security code («Security Code»). The user undertakes to maintain the confidentiality of their Security Code and not disclose it to any third party. Therefore, they will be responsible (to us and to third parties) for the activity carried out in their account, as access to it is restricted to the entry and use of their security code, which is known exclusively to the user.
We reserve the right to disable your user account at any time, including if you breach these terms or if activities occur under your account that, in our sole discretion, may cause damage to or impair the Services or infringe or violate any third-party rights or applicable laws.
Devices and Software.The user must have certain devices, software, and data connections not provided by the Application to use our services. During the time the user uses the Application, they agree to download and install any updates necessary for the proper functioning of the Application, including automatically.
Intellectual Property.The Application owns all copyrights, trademarks, domains, logos, trade dress, trade secrets, patents, and any other intellectual property rights associated with our services. You may not use our copyrights, trademarks, domains, logos, trade dress, patents, or other intellectual property rights.
The Application may include third-party trademarks, which are the property of their respective owners, and the User agrees not to use or display them in any manner without the prior written authorization of the owner of the trademark in question.
As a condition of access to and use of our services, you agree that you will not use the services to infringe any intellectual property rights. We reserve the right, at any time and at our discretion, to block access to and/or terminate the account of any user who infringes any copyright or other intellectual property rights.
Content.
Application Content.
All content, software, images, text, graphics, illustrations, trademarks, designs, logos, audio, photographs, video, the look and feel of the Services, and all intellectual property rights related thereto (“Dilemma Content”) are owned or licensed by Dilemma. Use of Dilemma Content or materials on the Services for any purpose not expressly provided for in these Terms is strictly prohibited. Such Content may not be downloaded, copied, reproduced, distributed, transmitted, displayed, sold, licensed, or otherwise exploited for any purpose without our prior written consent.
Subject to these terms and conditions, we hereby grant you a personal, worldwide, royalty-free, non-assignable, and non-exclusive license to access and use the Services, including the software provided to you as part of the Services, and to download the Application onto a permitted device. This license may not be assigned, gifted, sold, shared, or otherwise transferred to any other person or entity without our express written consent. This license is solely for the purpose of enabling you to use and enjoy the benefits of the services provided by Dilemma. This license may be terminated at any time without justification from Dilemma.
User content.
You are responsible for your use of the Services and any content you provide, including compliance with applicable laws, rules, and regulations.
Users are permitted to upload, post, or otherwise transmit or make available content through the Services, including, but not limited to, User text, photographs, images, and videos («User Content»). The information and materials contained in User Content have not been verified or approved by us. When you provide Content through the Services, you agree and represent that you own the Content or that you have received the necessary permissions and consents from the owner to submit it to, publish, or transmit it from the Services.
If you do not own all of the materials incorporated in your User Content, you must not post it unless you have all necessary permission and authorization from the owner of any such content to submit it to the Services.
You or the owner of your User Content will continue to own the rights to your User Content that you submit through the Services, but by submitting User Content through our Services, you hereby grant us a non-exclusive, unconditional, irrevocable, royalty-free license to use, modify, adapt, reproduce, make derivative works from, publish and/or transmit, distribute, and authorize other users of the Services and third parties to view, access, use, download, modify, adapt, reproduce, publish and/or transmit your User Content in any formats and platforms now known or hereafter developed.
We reserve the right to remove content that violates copyright or trademark rights or any other intellectual property rights, as well as impersonation, unlawful conduct, or harassment.
Misuse of servicesBy registering with Dilemma and accepting these terms and conditions, you agree to and undertake to:
DO NOT use our services to spam or scam other users.
DO NOT promote violence or discrimination based on any condition.
DO NOT Post illegal or offensive content.
DO NOT engage in activities considered illegal in most countries. This includes child abuse, the sale or offering of illegal goods and services (drugs, firearms, forged documents), etc.
DO NOT make copies or republish Dilemma material.
DO NOT sell, rent or sublicense Dilemma material.
DO NOT Reproduce, duplicate or copy material from Dilemma.
DO NOT Redistribute Dilemma content.
DO NOT access, tamper with, or use non-public areas of the Services, our computer systems, or our suppliers’ technical execution systems.
DO NOT examine, scan, or test the vulnerability of any system or network, or connect to, bypass any security or authentication measures.
DO NOT use automated scripts to collect information from or otherwise interact with the Services.
DO NOT reverse engineer, disassemble, decompile, or create derivative works from the Services or any content contained therein.
DO NOT Use the Services to upload, transmit, distribute, store, or otherwise make available any files that contain viruses, Trojan horses, worms, or other material that is technologically harmful.
DO NOT impersonate any person, whether physical or moral, make false statements or falsely claim or affiliation with any natural or moral person.
DO NOT intimidate or harass others, or promote sexually explicit material, material that promotes violence, or discrimination based on race, gender, religion, nationality, disability, sexual orientation, age, or any other reason.
DO NOT delete, evade or manipulate copyrights, trademarks, patents, copyrights and other identifying data of the rights of DILEMMA or its owners incorporated into the Services.
The User undertakes to use the Services diligently, correctly, and lawfully. Otherwise, DILEMMA may suspend the Services to the User immediately upon becoming aware of such misuse and/or misconduct.
Personal data.Personal data is any information that allows an individual to be identified. The types of personal data that the Application may collect include a person’s first and last name, telephone number, and email address (non-sensitive data). The Application will not collect any personal data about you unless you voluntarily provide it. Consequently, the person providing the data acknowledges that they provide their data entirely voluntarily and that their data is accurate.
The App does not request financial or banking information. Any messages requesting such information do not come from us.
For more information about the privacy of Personal Data and cases in which it will be disclosed, you can consult our Privacy Notice on the official website.https://dilemmapp.mx.
Use of Cookies.In order to improve the experience of participants or users of the Website, we inform you that the application may use «cookies» and «web beacons» or other technologies that allow us to monitor Internet user behavior. For the purposes of this Privacy Notice, «cookies» are text files containing information that a website transfers to the user’s computer hard drive to store certain records and preferences.
These cookies and other technologies can be disabled. To learn how to do this, please consult the available tools.
Links to third-party sites (links).In some cases, the Application displays links to other Internet sites and/or third-party resources. Since DILEMMA has no control over such sites or their resources, the User acknowledges and accepts that DILEMMA is not and will not be responsible for the availability of such external sites or access to them, or for the resources they use, and does not accept and will not accept liability for the inability to access them or for any content, advertising, products, or other materials from or available on such sites or resources. Likewise, DILEMMA will not be liable for any loss or damage caused or allegedly caused by or in connection with the use or security of such content, products, or services available on or through any such sites or resources.
Content removal or account termination.We may remove any user information or content at any time if we believe it violates these Terms of Use, or if we are permitted or required to do so by law. We also reserve the right to limit, restrict, or even prohibit access to the Application at any time to any user who misuses the services, without prior notice or justification.
Limitation of Liability.DILEMMA, The developer and owner of this application will not be liable for any action or omission attributable directly or indirectly to the user due to the use of the application, nor for any consequences, damages, losses and/or losses that may arise as a result of the user’s negligence in using the application, including, but not limited to, any loss of data, loss of profits or income, or other losses resulting from access to or use of, or inability to access or use, the services. Therefore, the user will be solely and exclusively responsible for any positive or negative consequences that may arise for such reasons.
The developer and owner of the application will also not be responsible for any telephone service charges that may apply to your use of the services, including text message and data usage charges, as well as for any damages caused by users’ devices not receiving information or receiving it incorrectly, including the operation of the connections used by the smartphone (internet, intranet, telephone systems, etc.)
DILEMMA represents and the User agrees that it is the User’s sole responsibility to evaluate and bear the risk associated with the use of any content they add to the Application; therefore, the User represents and expressly acknowledges that DILEMMA is not and will not be responsible for the User’s use of the Services. The foregoing is understood to mean that the content in the User’s account is added directly by the User. The User acknowledges and agrees that DILEMMA may maintain and retain personal information in its files and may also disclose it if required by law and/or a competent authority, or if it believes in good faith that such maintenance or disclosure is reasonably necessary to: (i) comply with legal processes, whether administrative or judicial; (ii) respond to claims involving any Content that infringes the rights of third parties; or (iii) protect the rights, property, or safety of DILEMMA, its Users, and the general public.
Pursuant to the foregoing, the user understands and accepts that the developer and owner are not and will not be liable under any theory of liability for any direct, indirect, incidental, or special damages resulting from the improper use of the application, including any loss of data or damage to the user’s mobile device. Furthermore, the user acknowledges that failures can occur at any time and for a variety of reasons, and therefore, when using the application’s services, they do so at their own risk. Therefore, the user releases the application, its developer, and owner from any liability arising from the use thereof, and expressly waives any action against the application for these reasons.
By accepting these terms or using the services, you agree, to the maximum extent permitted by applicable law, that the Application, its developer and owner are not responsible or liable to you or others for the actions or conduct of users and third parties on the services, or for any content that users and third parties share on the services, including offensive, defamatory, unlawful or other objectionable content. They will also not be liable to any telecommunications service operator, copyright or industrial property owner, or other user for your use of the services, and you are solely responsible for any dispute with any third party, and therefore you release the Application, its owner and developer from any claim or demand of any kind arising from your use of the services.
Compensation.In all cases mentioned below and/or those arising from them, the User agrees to be responsible and agrees to indemnify, maintain and hold harmless DILEMMA, its directors, officers, employees, collaborators, suppliers, agents and/or shareholders, in and from any claim and/or demand, including reasonable attorneys’ fees and costs and expenses of lawsuits, made by third parties due to or arising from: (a) the content that you publish, send, upload, transmit and/or disseminate through the Application; (b) for the use of the Service; (c) the connection with or to the Services; (d) any infringement and/or violation regarding any intellectual property, copyright, trademark or any other type of right of any person or entity.
Termination.All Users accept and agree that DILEMMA, at its sole discretion and without prior notice, may terminate or suspend the use of all or part of the Application and/or the Services for any reason or cause, and therefore acknowledge that DILEMMA will not be liable to Users or any third party for such termination or suspension.
The User shall have the right to terminate this agreement at any time by cancelling his or her registration.
Policies for the use of the Services.Users accept and acknowledge that DILEMMA may establish, at any time and without prior notice to Users, general and specific practices and policies, as well as limitations concerning the Services, provided that these are published on the Application, after which they will be applicable to Users. Furthermore, DILEMMA reserves the right to modify any of these terms and conditions at its discretion, as well as to change the provision of services to Users and/or discontinue their access to the Application.
Jurisdiction.This agreement shall be governed in all respects by the laws applicable and in force in the Republic of Mexico. Any dispute arising from this agreement, its existence, validity, interpretation, scope, or compliance, shall be subject to the applicable laws and the competent courts.
For the interpretation, fulfillment, and execution of this contract, the parties expressly submit to the jurisdiction of the competent courts of Mexico City, waiving any jurisdiction that may apply to them based on their present or future domicile.